Compliants Handling
Complaints may be submitted by email to complaints@becfin.eu or by post to the following address:
Becfin GmbH
Attn: Compliance
Auerspergstraße 1
1080 Vienna
Austria
The submission and handling of complaints are free of charge. When submitting a complaint, please include the following information to help us process your case efficiently:
- Your full name and contact details
- Account number or transaction ID (if applicable)
- Description of the issue and date of occurrence
- Any supporting evidence
- Preferred contact method
You may also fill the form below.
